Cancellation & Refund Policy

1. Introduction

At geekofia, we are dedicated to providing high-quality software services, including building websites, apps, and other tech solutions. This Cancellation & Refund Policy outlines the terms and conditions regarding cancellations and refunds for our services.

2. Payment Terms

For our projects, the payment terms are as follows:

  • Medium Projects: 30% of the total bill is required in advance.
  • Large Projects: 50% of the total bill is required in advance.
  • Small Projects: Payment is required upon delivery of the project.

3. Cancellation Policy

If you need to cancel a project, please contact our support team at chankruze@gmail.com as soon as possible. Cancellations are subject to the following conditions:

  • Advance payments for medium and large projects are refundable only if we are unable to deliver the requirements.
  • Once a client pays 100% of the bill, whether upfront or after project delivery, the payment is non-refundable. By paying 100% of the bill, you agree to the successful delivery of the project and cannot request a full or partial refund.

4. Refund Policy

Refunds are processed under the following conditions:

  • Advance payments for medium and large projects are refundable if we are unable to meet the project requirements.
  • Refund requests must be made within 30 days of the payment date.
  • Refunds will be processed within 7-10 business days after approval.

5. Information Collection

We do not collect any personal sensitive information. The only information we collect is your phone number and email address, which are solely used for support purposes.

6. Data Privacy

We do not share, sell, or distribute your personal information with any third parties. Your data is kept confidential and used only as described in our Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Cancellation & Refund Policy, please contact us at:

geekofia

Prama Tower, Plot No. 58, Baharda

Gandhi Chhak, Basta, Baleshwar

Odisha 756029 India

Phone: +91-8144-35-6767

Email: chankruze@gmail.com